Privacy policy

Privacy Policy Effective Date: April 23, 2026

1. Introduction

Flunae ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit https://flunae.com or purchase our products.

2. Information We Collect

Information you provide:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed by secure third-party processors; we do not store full card numbers)
  • Order history and preferences

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent, referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about your purchase
  • Provide customer support
  • Send marketing emails (only with your consent — you can unsubscribe at any time)
  • Improve our Website and Services
  • Comply with legal obligations

4. Sharing Your Information

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services.

We do not sell your personal information for monetary compensation. However, we may share certain information with advertising and analytics partners to help us improve our marketing and services, as permitted under applicable law.

We may share personal information with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers
  • Email and analytics services (e.g., Google Analytics, Klaviyo)
  • Legal authorities when required by law

5. Your Rights Under U.S. Law

Depending on your state of residence, you may have specific rights:

California residents (CCPA/CPRA):

  • Right to know what personal information we collect
  • Right to delete your personal information
  • Right to opt out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your rights
  • Right to correct inaccurate information

Residents of Virginia, Colorado, Connecticut, Utah, Texas, and other states with consumer privacy laws have similar rights, including access, deletion, correction, and opt-out from targeted advertising.

California residents may also request to opt out of the sharing of personal information for cross-context behavioral advertising purposes by contacting us at contact@flunae.com.

To exercise your rights, email contact@flunae.com.

6. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to operate our website, analyze traffic, personalize content, and deliver relevant advertising.

These technologies may collect information about your browsing behavior, device, and interactions with our website.

You can manage your cookie preferences through our cookie banner or adjust your browser settings to disable certain cookies. Please note that disabling some cookies may affect website functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and reporting obligations.

8. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy (COPPA)

Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete the information.

10. International Users

Flunae is based in Spain. Your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted with a new "Last updated" date.

12. Contact

For privacy questions or to exercise your rights, contact: contact@flunae.com