Terms of service

Terms of Service

Effective Date: April 23, 2026
Last Updated: April 23, 2026

  1. Introduction

Welcome to Flunae (“Flunae,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of https://flunae.com and any related services, content, features, or products offered through the website (collectively, the “Services”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the website.

  1. Contact Information

Business Name: Flunae

Customer Support Email: contact@flunae.com

We aim to respond to customer inquiries within 1–2 business days.

  1. Eligibility

You must be at least 13 years old to use this website. If you are under 18 years old, you may only use the website under the supervision of a parent or legal guardian who agrees to these Terms.

  1. Products and Orders

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all information on the website is complete, current, or error-free.

All prices are listed in U.S. Dollars (USD) and may change without notice.

We reserve the right to modify, discontinue, refuse, or limit the availability of any product or order at our sole discretion, including in cases involving suspected fraud, pricing errors, inventory issues, or violations of these Terms.

We also reserve the right to limit quantities purchased per person, household, or order.

  1. Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

Flunae is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

  1. Health and Product Disclaimer

Our products are intended for personal hygiene and apparel use only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you experience irritation, discomfort, or any adverse reaction while using our products, discontinue use immediately and consult a healthcare professional.

Any statements regarding absorbency, comfort, or material composition refer solely to the product characteristics and do not constitute medical advice.

  1. Hygiene and Returns

Due to the intimate nature of our products, opened or used items may not be eligible for return or exchange for hygiene and safety reasons.

Please review our Return & Refund Policy for complete information regarding returns, refunds, exchanges, and cancellations.

  1. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, product designs, branding, and software, is owned by or licensed to Flunae and is protected under applicable intellectual property laws.

You may use the website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, sell, or exploit any content from the website without our prior written consent.

  1. User Conduct

You agree not to:

  • Use the website for any unlawful purpose

  • Attempt to gain unauthorized access to our systems or servers

  • Interfere with the operation or security of the website

  • Upload or transmit malicious code, viruses, or harmful material

  • Violate the rights of Flunae or third parties

  1. Disclaimer of Warranties

THE WEBSITE, SERVICES, AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUNAE DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not guarantee that the website will always be available, secure, uninterrupted, or error-free.

  1. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLUNAE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE, SERVICES, OR PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

  1. Indemnification

You agree to indemnify and hold harmless Flunae and its affiliates, owners, employees, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms or misuse of the website.

  1. Dispute Resolution

Any dispute arising from these Terms or your use of the website shall be resolved through binding individual arbitration, except where prohibited by law.

You agree to waive any right to participate in class actions or class-wide proceedings.

If eligible, claims may alternatively be brought in small claims court.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.

  1. Termination

We reserve the right to suspend or terminate access to the website or Services at any time and without prior notice if we believe a user has violated these Terms or applicable laws.

  1. Changes to These Terms

We may update these Terms periodically. Updated versions will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after any changes become effective constitutes acceptance of the updated Terms.

  1. Contact

For questions regarding these Terms, please contact us at:

contact@flunae.com